Tuesday, September 25, 2012

Smugmug Love


I get asked a lot about my online storage website of choice so I thought I would address it here.

I recommend, hands down, www.smugmug.com

Why?  Tonight, was the most important reason:

INCREDIBLE customer support.

I was having trouble with my albums appearing correctly on my homepage after I logged on.  All my menus were gone.  I had no way of navigating my normal screens to do my normal things!

Big trouble since I had a client album I was downloading tonight!!

I immediately logged onto their customer chat, which is available even at 8:00pm.

Within seconds, I was helped by Nick via chat and then e-mail.  He helped me troubleshoot my problem and within 15 minutes, I'm back in business.

As a small business owner, this kind of service is in invaluable.

I have been their customer for about 8 years as a personal consumer.  Now, going on 2 years as a professional consumer.  I have loved every minute of it!

Now, other quick reasons why I love smugmug:

  1. VERY easy to upload pictures and extremely user friendly.
  2. No ads.
  3. Easy to navigate as a viewer.
  4. Very professional backdrop for viewing images.
  5. SUPER customer service
  6. $5 referral credit for each person!  Some years, I have had smugmug for free! :)
  7. Galleries are SUPER easy to lock down, requiring a password.
  8. Can allow viewers to download images directly from your gallery if they need images right away.
If this convinces you to subscribe to smugmug, use my e-mail:  lalumephotography@gmail.com 
as the person who sent you.  I believe you receive $5 off of your first year, and I receive $5 off my next year as well.

Try it.  You'll like it!! :)



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